Our highly trained technicians have more than 20 years comprised experience within the ophthalmic industry. We take great pride in rendering your surgical instruments to as-new condition and function. Our ISO 9001 Certified laboratory fully documents the arrival of each handpiece, evaluates the condition of the incoming handpiece, and presents the evaluation results to our clients for approval. Once approved for repair, each handpiece is fully rebuilt replacing all interior components with brand new parts. These components include the crystals, electrodes, o-rings, seals, molded strain relief, wire/cord, connector, resistors and any coded chips. The handpiece is then placed through a series of rigorous diagnostic tests to ensure it meets all OEM specifications. Warranty period is documented in our software system.
Surgical Medical Supplies
- Alcon Centurion Ozil handpiece
reference #: 8065751761
- Alcon Infiniti Ozil handpiece
reference #: 8065750469
- Alcon Infiniti Ultrasonic handpiece
reference #: 8065750121
- Alcon Legacy Turbosonics handpiece
reference #: TURBOSONICS-375
- Alcon Accurus handpiece
reference #: Turbosconics-375
- B&L Stellaris handpiece
reference #: BL3170
- B&L Millennium handpiece
reference #: CX7000
- B&L Premiere/Protege handpiece
reference #: DP8020
- AMO/J&J Ellips FX handpiece
reference #: 690880
- AMO Sovereign handpiece
reference #: 680295
- AMO WhiteStar handpiece
reference #: 690697
- Zeiss Visalis Ulite handpiece
reference #: 303060-0001-000
Do you perform partial repairs?
No. We have found that one defective component usually compromises the reliability of other components. We have found it more cost effective for the customer to simultaneously replace all components with brand new parts. This reduces the overall downtime of the handpiece.
What are the lead times?
Lead times depend on the model of the handpiece. General turnaround times are within 2-5 business days.
What brands can you rebuild?
Our laboratory can rebuild Alcon, DORC, Bausch & Lomb, and AMO/Johnson & Johnson brands of phacoemulsification handpieces.
Do you provide a warranty?
Yes, each handpiece is accompanied with a 6-month warranty upon rebuild.
How do I send in a phaco handpiece for repair?
We request that you obtain an RGA prior to shipment. This RGA will help us better document the arrival of the handpiece and expedite the evaluation process upon receipt. Upon receipt, the technicians will fully evaluate the condition of the handpiece. We will then contact you with our findings before proceeding with the rebuild.
Established customers can also request that their handpieces be pre-approved for rebuild. The repair turnaround time is slightly decreased.
“I have been doing business with Surgical Medical Supplies for the last 25 years, at least. Absolutely clean and transparent balances. They definitely focus on helping customers to find the ideal product, equipment and repairs at the best price. No flaws. I really love SMS kind of business.”Dr. Israel R.Professional Review
“I've been using Surgical Medical Supplies for phaco handpiece repairs for some years now. I'm always happy with their excellent service. Handpieces are returned like-new. I give a strong five-star recommendation to the services provided by Surgical Medical Supplies.”Dr. Ronal P.Professional Review
“I am an ophthalmologist from Rio de Janeiro, Brazil, and I have been a customer of Nikki Zenk (President of Surgical Medical Supplies) for more than 20 years. In all that period I have never had any problem dealing with Surgical Medical Supplies.”Dr. Jaime G.Professional Review